Privacy Policy

Last updated: May 11, 2026

1. Information We Collect

We collect personal information that you voluntarily provide when registering on the platform, making transactions, or contacting support. This may include:

  • Full name, email address, and contact details
  • Account credentials (securely hashed)
  • Transaction history and wallet addresses
  • Device information, IP address, and browser type
  • Usage patterns and interaction data

2. How We Use Your Information

Your data is used to:

  • Create and manage your account
  • Process transactions and manage your portfolio
  • Send account-related notifications and service updates
  • Improve our platform, services, and user experience
  • Comply with legal and regulatory obligations
  • Detect and prevent fraudulent activities

3. Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

  • Payment Processors: MaxelPay and other payment partners to process transactions
  • Service Providers: Email delivery (Resend), hosting, and analytics providers
  • Legal Authorities: When required by applicable law, regulation, or legal process

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use essential cookies for authentication and session management. We may also use analytics tools to understand how users interact with our platform. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records may be retained for a longer period as required by financial regulations. You may request deletion of your account and associated data at any time by contacting support.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at mail@contact.linkchainglobal.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or through the platform. Continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact

For privacy-related inquiries, contact us at:

Email: mail@contact.linkchainglobal.com

Address: 71 Robinson Road, #14-01, Singapore 068895